{"id":333,"date":"2024-04-10T11:48:44","date_gmt":"2024-04-10T09:48:44","guid":{"rendered":"https:\/\/www.ab-smarthouse.com\/widerrufsbelehrung\/"},"modified":"2026-08-08T20:21:01","modified_gmt":"2026-08-08T18:21:01","slug":"widerrufsbelehrung","status":"publish","type":"page","link":"https:\/\/www.ab-smarthouse.com\/en\/widerrufsbelehrung\/","title":{"rendered":"Cancellation Policy"},"content":{"rendered":"<h2>Right of withdrawal for consumers<\/h2>\n<p>A consumer is any natural person who enters into a legal transaction for purposes that are predominantly neither attributable to their commercial nor their independent professional activity.<\/p>\n<h3>Cancellation Policy<\/h3>\n<p><strong>Right of Withdrawal<\/strong><\/p>\n<p>You have the right to withdraw from this contract within fourteen days without giving any reason.<\/p>\n<p>The cancellation period is fourteen days from the day,<\/p>\n<ul>\n<li>on which you or a third party designated by you, who is not the carrier, have taken possession of the goods, provided that you have ordered one or more goods as part of a single order and these are delivered together;<\/li>\n<li>on which you or a third party designated by you, who is not the carrier, took possession of the last goods, provided that you ordered several goods as part of a single order and these are delivered separately;<\/li>\n<li>on which you or a third party designated by you, who is not the carrier, took possession of the last partial shipment or the last item, provided that you have ordered goods that are delivered in several partial shipments or items.<\/li>\n<\/ul>\n<p>To exercise your right of withdrawal, you must inform us<\/p>\n<p>AB-Tools GmbH<br \/>\nMarsstra\u00dfe 78<br \/>\n80335 Munich<br \/>\nGermany<br \/>\nTelephone: +49 89 38898588<br \/>\nFax: +49 89 38898589<br \/>\nEmail: info@ab-smarthouse.com<\/p>\n<p>You must inform us of your decision to withdraw from this contract by means of a clear statement (e.g. a letter sent by post, fax or e-mail). You may use the attached model withdrawal form, but this is not obligatory.<\/p>\n<p>To meet the cancellation deadline, it is sufficient for you to send your communication concerning your exercise of the right of cancellation before the cancellation period has expired.<\/p>\n<p><strong>Consequences of Revocation<\/strong><\/p>\n<p>If you withdraw from this contract, we will reimburse all payments received from you, including delivery costs (excluding any additional costs incurred if you chose a delivery method other than our cheapest standard delivery option), without undue delay and no later than fourteen days from the day on which we received your notification of withdrawal. For this reimbursement, we will use the same payment method that you used for the original transaction, unless expressly agreed otherwise; in no case will you be charged any fees as a result of this reimbursement.<\/p>\n<p>We may refuse reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.<\/p>\n<p>You must return or hand over the goods to us without undue delay and in any event no later than fourteen days from the day on which you notify us of your withdrawal from this contract. The deadline is met if you send the goods before the period of fourteen days has expired.<\/p>\n<p>You bear the direct costs of returning the goods.<\/p>\n<p>You are only liable for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary for testing their condition, properties and functionality.<\/p>\n<h3>End of the cancellation policy<\/h3>\n<hr>\n<h2>Exclusion or premature expiry of the right of withdrawal<\/h2>\n<p>The right of withdrawal does not apply to contracts for the supply of goods that are not prefabricated and for whose production an individual selection or specification by the consumer is decisive or which are clearly tailored to the personal needs of the consumer.<\/p>\n<hr>\n<h2>Sample Cancellation Form<\/h2>\n<p><em>(If you want to cancel the contract, please fill out this form and send it back.)<\/em><\/p>\n<p>To<br \/>\nAB-Tools GmbH<br \/>\nMarsstra\u00dfe 78<br \/>\n80335 Munich<br \/>\nGermany<br \/>\nEmail: info@ab-smarthouse.com<br \/>\nFax: +49 89 38898589<\/p>\n<p>I\/we hereby revoke (\\<em>) the one from me\/us (\\<\/em>) concluded contract for the purchase of the following goods (\\<em>)\/the provision of the following service (\\<\/em>)<\/p>\n<p>_______________________________________________<\/p>\n<p>Ordered on (\\<em>)\/received on (\\<\/em>): _____________________<\/p>\n<p>Consumer name(s): _____________________<\/p>\n<p>Address of the consumer(s): _____________________<\/p>\n<p>_______________________________________________<\/p>\n<p>Signature of consumer(s) (only for notifications on paper): _____________________<\/p>\n<p>Date: _____________________<\/p>\n<p>(*) Delete as appropriate.<\/p>\n<hr>\n<p><em>As of August 8, 2026<\/em><\/p>\n<div style=\"height:100px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>","protected":false},"excerpt":{"rendered":"<p>Right of withdrawal for consumers. A consumer is any natural person who enters into a legal transaction for purposes that are predominantly neither attributable to their commercial nor their self-employed professional activity. Instructions on withdrawal. Right of withdrawal. You have the right to withdraw from this contract within 14 days without giving any reason. The withdrawal period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the goods.&nbsp;<a href=\"https:\/\/www.ab-smarthouse.com\/en\/widerrufsbelehrung\/\" rel=\"bookmark\">Read More \u00bb<span class=\"screen-reader-text\">Cancellation Policy<\/span><\/a><\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"inline_featured_image":false,"neve_meta_sidebar":"","neve_meta_container":"","neve_meta_enable_content_width":"","neve_meta_content_width":0,"neve_meta_title_alignment":"","neve_meta_author_avatar":"","neve_post_elements_order":"","neve_meta_disable_header":"","neve_meta_disable_footer":"","neve_meta_disable_title":"","footnotes":""},"class_list":["post-333","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.ab-smarthouse.com\/en\/wp-json\/wp\/v2\/pages\/333","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.ab-smarthouse.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.ab-smarthouse.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.ab-smarthouse.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.ab-smarthouse.com\/en\/wp-json\/wp\/v2\/comments?post=333"}],"version-history":[{"count":6,"href":"https:\/\/www.ab-smarthouse.com\/en\/wp-json\/wp\/v2\/pages\/333\/revisions"}],"predecessor-version":[{"id":1944,"href":"https:\/\/www.ab-smarthouse.com\/en\/wp-json\/wp\/v2\/pages\/333\/revisions\/1944"}],"wp:attachment":[{"href":"https:\/\/www.ab-smarthouse.com\/en\/wp-json\/wp\/v2\/media?parent=333"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}